To Pinnacle DV500+ users.
Has any user come across any unusual, perhaps intermittent, incorrect hue
output?
My system will produce colour bars as below,then correct itself, normall
only once a session.
http://138.253.27.60:8080/myimage.jpg
Would like to know what other users may have discovered to correct the
problem.
TIA

YES

Dave R wrote in message
...
On Wed, 09 Jul 2003 14:43:56 GMT, "Peter Watt" allegedly
wrote:

Would like to know what other users may have discovered to correct the
problem.


Where are you seeing this? Is this on a monitor device connected to the
break out box?

- Dave.

--
The only powder to get high on, falls from the sky.
http://www.vpas.org/

Peter Watt wrote in message
...
YES
Although the image was repeated in a window on the computer screen and
captured using Pinnacle DVTOOLS.
Using Premiere, it is only ever seen on the monitor connected to the
breakout.
Pinnacle have made the usual suggestion re latest drivers but this problem
still persists.
P Watt
Dave R wrote in message
...
On Wed, 09 Jul 2003 14:43:56 GMT, "Peter Watt"
allegedly
wrote:

Would like to know what other users may have discovered to correct the
problem.


Where are you seeing this? Is this on a monitor device connected to the
break out box?

- Dave.

--
The only powder to get high on, falls from the sky.
http://www.vpas.org/

"Peter Watt" wrote in message
...
To Pinnacle DV500+ users.
Has any user come across any unusual, perhaps intermittent, incorrect hue
output?
My system will produce colour bars as below,then correct itself, normall
only once a session.
http://138.253.27.60:8080/myimage.jpg
Would like to know what other users may have discovered to correct the
problem.

That looks like green is missing completely, so it may be a
hardware problem (eg a microscopic fracture on the circuit
board or even within a chip on the card). Next time it happens,
try flexing the card slightly - if the problem corrects itself, that's
what's wrong. Often this kind of problem is temperature
dependent (known as 'warm-up faults'). If you're lucky, and
the problem only occurs when the system is cold, just let it
warm up for 5 minutes before you do any work. If it's the
other way round, you're probably looking at a replacement
card, unfortunately.
HTH
--
Rob

Rob
Interestingly this feature occurs typically once a session and toward the
beginning of the session (within 15 mins) and then will not repeat. I get
the feeling I once effected a correction by running DVtools and then back to
Premiere.
P Watt

Rob Hemmings wrote in message
...
"Peter Watt" wrote in message
...
To Pinnacle DV500+ users.
Has any user come across any unusual, perhaps intermittent, incorrect
hue
output?
My system will produce colour bars as below,then correct itself, normall
only once a session.
http://138.253.27.60:8080/myimage.jpg
Would like to know what other users may have discovered to correct the
problem.

That looks like green is missing completely, so it may be a
hardware problem (eg a microscopic fracture on the circuit
board or even within a chip on the card). Next time it happens,
try flexing the card slightly - if the problem corrects itself, that's
what's wrong. Often this kind of problem is temperature
dependent (known as 'warm-up faults'). If you're lucky, and
the problem only occurs when the system is cold, just let it
warm up for 5 minutes before you do any work. If it's the
other way round, you're probably looking at a replacement
card, unfortunately.
HTH
--
Rob